Field service technician

Mutualink Inc

Field service technician

11 days ago

Mutualink Inc

remote, AZ, United StatesFull TimeJunior (<2 years)

Required skills

IP NetworkingOSI ModelIP AddressingSubnettingVLANsRouter ConfigurationSwitch ConfigurationPublic Safety RadioRadio Frequency TheorySignal PropagationAntenna SystemsMultimeter UsageDigital Video SystemsVideo CompressionTranscodingHardware Installation

Job Title: Field Service Technician

A wireless communications company with advanced technology to address the nation’s first-responder interoperability crisis seeks motivated junior- to mid-level field technicians to help design and deploy critical networks.

Radio/IP Network System Field Technicians are responsible for the implementation, deployment, and testing of Mutualink’s Interoperable Multimedia System. The ideal candidate will have baseline networking knowledge, a track record of customer-facing work, and a strong desire to learn. The position requires heavy travel.

Skills/Qualifications:

  • IP Network (Highly Desired)
    • Understanding of the OSI Model (Layers 1-3), IP addressing, subnetting, and VLANs.
    • Experience with router and switch configuration is a huge plus.
    • Certifications: CompTIA Network+, Security+, or Cisco CCNA/CCST are strong plusses.
  • Radio (On-the-Job Training Available)
    • Basic understanding or willingness to learn public safety radio communication systems.
    • Familiarity with or interest in radio frequency theory, signal propagation, and antenna types.
    • Ability to use a multimeter to test voltage, continuity, and pin-outs on cables.
  • Video
    • Ability and willingness to learn Video setup (Digital Video Systems, Video Compression, Transcoding).
    • Basic knowledge of hardware installation (IP cameras, HDMI/VGA/DisplayPort inputs).
  • General & Physical
    • Education: 2-year college degree preferred. Best fit disciplines: Network Engineering, Telecommunications, or Electrical Engineering Technology.
    • Communication: Must be "customer-facing" ready to explain technical issues clearly to first responders.
    • Travel: Willingness to travel 75%+ of the time. Valid Driver’s License and Passport required.
    • Physical Requirements: Ability to lift up to 50 lbs, work on ladders, and competent in using hand/power tools (drills, crimpers, wire strippers) for racking equipment.