RJF

Money-back policy

MONEY-BACK GUARANTEE POLICY

I. RULES OF MONEY-BACK GUARANTEE

This Privacy Policy explains how EXPERT REMOTE INC., North Market Street, Suite 950, Wilmington, Delaware 19801, United States of America ("we," "us," "our") collects, uses, and protects your personal data. By using our services, you agree to this policy. This policy is subject to regular updates.

  • You must reach out to us within 30 days of your initial purchase and prior to the expiry of your subscription period.

  • You need to have actively used our platform for:

  • a minimum of 14 consecutive days within the first 30 days post-purchase (for monthly and longer subscription durations);

  • a minimum of 4 consecutive days within the first 7 days post-purchase (for weekly and biweekly subscription durations).

  • You must provide proof that you adhered to the platform's rules as outlined in the section below titled “Demonstrating Adherence to Platform Rules”.

Upon submission, we will evaluate your request and inform you via email or other means regarding the status of your refund application.

Demonstrating Adherence to Platform Rules

To prove adherence to our platform rules, please comply with the following:

  • Submit screenshots from our product showing that you have applied to:

  • at least 100 jobs over at least 14 consecutive days (for monthly and longer subscriptions);

  • at least 50 jobs over at least 4 consecutive days (for weekly and biweekly subscriptions).

Important Note

Please be aware that meeting the aforementioned criteria is the sole basis for qualifying for a refund under this Money-Back Guarantee. This guarantee does not cover any other situations for refund eligibility.

II. GENERAL RULES FOR REFUNDS

We highly value your feedback and strive to satisfy our customers with our products and services. Nonetheless, if you are not entirely satisfied, you may request a refund based on the terms stated herein. Typically, unless stipulated by this policy or required by law, any fees paid are non-refundable and non-exchangeable if the conditions of our Money-back Guarantee are not met. Exceptions may be considered on an individual basis at our sole discretion.

Refunds must be requested during the active subscription period. Requests post-subscription period are generally ineligible for refunds.

Specific Provisions for U.S. Residents in Certain States

If you are a resident of California or Connecticut, you may cancel a purchase anytime before midnight of the third business day following the purchase date to receive a full refund.

European Union Consumer Information

For consumers residing in the EEA or Switzerland, you are entitled to a statutory right to cancel contracts for service purchases. When purchasing a single digital content item (e.g., a job posting), you acknowledge that it becomes immediately available and thus forfeit your cancellation rights, rendering you ineligible for a refund. For subscriptions providing ongoing service, by signing up, you expressly request and consent to immediate service commencement. If you withdraw after service initiation, the refund will be prorated based on the service provided prior to your notice of withdrawal.

  • To utilize your Right of Withdrawal, notify us at contact@remotejobsfinder.cowith a clear statement of your decision to withdraw from the contract. This must be done within 7 days from entering into the contract. Utilizing the model withdrawal form provided below is optional but not required to meet the withdrawal deadline.

  • Model Withdrawal Form:

  • To: RemoteJobsFinder, email: contact@remotejobsfinder.co

  • Notice of Contract Withdrawal:

  • Received on:

  • Name:

  • Address:

  • Date:

Translations of this Money-Back Policy are for convenience only. In case of discrepancies, the English language version takes precedence.

Last Updated: 10 March 2024