Analista de operaciones de viaje (remoto)

an hour ago

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remote, United States

Part Time

Junior (<2 years)

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Required skills

Analytical skillsAttention to detailCommunicationData analysisCustomer serviceCoordinationDigital toolsManagement systemsOrganizationProblem solvingTime management

Estamos contratando un/a Analista de Operaciones de Viaje (Remoto/a) para apoyar y optimizar los procesos operativos de nuestro equipo de viajes, desde la gestión de reservas hasta el seguimiento de indicadores clave que aseguran un servicio eficiente y de calidad para nuestros clientes.

Este es un puesto completamente remoto ideal para alguien analítico/a, organizado/a y cómodo/a trabajando con sistemas y procesos estructurados. Se ofrece capacitación completa e incorporación estructurada desde el primer día. No se requiere experiencia previa en la industria de viajes.

Lo Que Harás

Analizar y dar seguimiento a los flujos de trabajo de reservas para identificar oportunidades de mejora
Coordinar y verificar la precisión de itinerarios, confirmaciones y documentación de viaje
Colaborar con el equipo para optimizar procesos internos y reducir tiempos de respuesta
Mantener registros organizados y actualizados dentro de los sistemas internos
Comunicarse con clientes y miembros del equipo para confirmar detalles y resolver inconsistencias
Monitorear indicadores de desempeño operativo y reportar hallazgos relevantes
Apoyar la implementación de mejoras y nuevas herramientas dentro del equipo de operaciones

Lo Que Buscamos

Habilidades analíticas sólidas y atención al detalle
Buenas habilidades de comunicación, oral y escrita
Experiencia en operaciones, análisis de datos, coordinación o atención al cliente es una ventaja — no es requisito
Cómodo/a trabajando de forma independiente en un entorno completamente remoto
Organizado/a, confiable y con capacidad de gestionar múltiples tareas simultáneamente
Facilidad para aprender nuevas herramientas digitales y sistemas de gestión
Debe ser ciudadano/a o contar con autorización de trabajo en EE.UU., Reino Unido, Australia, México, España o Latinoamérica

Lo Que Ofrecemos

Disponibilidad de tiempo parcial o tiempo completo, según tu horario
Horario flexible
Capacitación estructurada y continua
Procesos y herramientas claras diseñadas para el éxito
Acceso a beneficios exclusivos relacionados con la industria de viajes
Ambiente de equipo colaborativo con oportunidades reales de crecimiento

Requisitos Técnicos

Computadora portátil o de escritorio
Conexión estable a internet de banda ancha
Teléfono inteligente para comunicación y actualizaciones

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Analista de operaciones de viaje (remoto)