Job Details

Job Location: Santa Clarita, CA 91355

Salary Range: $32.45 - $36.69 Hourly

Position Identification

Department: School of Film and Video

Classification: Full-time, Non-exempt, UAW-Represented Staff

Position Schedule: 7.5-hour workday; 37.5-hour workweek

SUMMARY

The Systems Administrator is responsible for providing technology services to faculty and students in the School of Film/Video to enable the creation of innovative, non-conventional forms of film and video making. Takes direction from the Lead Systems Administrator.

ESSENTIAL JOB FUNCTIONS:

• Design, configure and test computer hardware, networking software and operating system software and send hardware out for repair as needed.
• Configure, update, test and maintain image creation, scripting, packaging and deployment management tools to distribute disk images for all School of Film/Video workstations.
• Perform yearly packaging, testing, compiling and installation of operating system and application software.
• Maintain server systems, network file systems and administer account services.
• Maintain logs related to network functions as well as maintenance and repair records.
• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
• Maintain and monitor regular security and application software updates (such as OS patches, application and web browser patches, anti-virus, malware, firewall, etc.) on all server and workstation systems and perform approved system patches and updates.
• Perform routine network startup and shutdown procedures and maintain control records.
• Provide technical support for server room, classroom and lab networking and infrastructure upgrades.
• Provide end-user technical documentation.
• Maintain system administration documentation including software and hardware inventory.
• Maintain School of Film/Video's technical support ticketing/online resource website, respond to tickets and assign tickets where appropriate.
• Perform data back-ups and disaster recovery operations.
• Coordinate daily operations with other School of Film/Video system administrators.
• Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
• Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Gather data pertaining to user needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
• Maintain an inventory of parts for emergency repairs.
• Consult with CalArts IT regarding common software acquisitions, technical issues and networking services when necessary.
• Attend regular staff meetings.
• Research new technology keeping abreast of current network, server, application software and hardware developments.
• Other duties as assigned.

Qualifications

SKILLS/ABILITIES:

• Expertise with current Mac, Windows and Unix operating systems and ability to master new versions as needed.
• Scripting, programming abilities desirable.
• Effective hardware and software problem solving abilities.
• Excellent technical and communication skills.
• Ability to manage time efficiently with the ability to work under pressure handling different duties at the same time.
• Ability to work independently and follow complex multi-part instructions and adhere to established IT best practices.
• Ability to lift, carry and push equipment up to 50 lbs.
• Proficiency in Microsoft Office, Google and Adobe applications.
• Critical thinking skills required.

EDUCATION:

Undergraduate degree or equivalent professional experience in related field.

EXPERIENCE:

Three years relevant experience in system administration preferably in an academic environment.