Billing analyst

Tasks and Responsibilities – Billing Analyst

Core Responsibilities:

• Cash & Reconciliations: Performs partial accounts reconciliation for small-scale accounts.
• Billing & Invoicing: Handles SMS invoicing and compares entries with the General Ledger (GL) to ensure accurate supplier invoice matching. Manages payment requests and actively follows up on accounts payable. Provides, reviews, and follows up on all Statement of Account (SOA) requests.
• Dispute Management & Platform Records: Maintains detailed dispute records, handling credit notes, accruals, and the reversal of both Voice and SMS disputes. Logs and maintains precise Voice and SMS payment records across Odoo, Alaris, and Integra.
• Accruals & Data Integrity: Tracks unreceived Voice and SMS invoices to manage accruals, ensuring they are reversed once invoices are received post-month-end closing. Handles administrative data integrity, including company name and address rectifications.
• Additional tasks: Directly issuing and sending out both Voice and SMS disputes. Analyzing and checking Call Detail Record (CDR) discrepancies. Generating daily profit reports for both Voice and SMS traffic. Handling daily SMS rating transactions, including importing rate sheets, repricing data on the SMS platform, and ensuring proper follow-up with Account Managers. She will also handle similar tasks for Voice services at a later stage under Elie's supervision. Additionally, she will be responsible for managing and adding billing increments.

Education and Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field.
• Minimum of 2–3 years of relevant experience in billing, accounting, finance operations, or revenue assurance, preferably within the telecommunications industry.
• Good understanding of invoicing, accounts payable, reconciliations, accruals, credit notes, and General Ledger processes.
• Experience reviewing Call Detail Records and investigating billing or rating discrepancies is preferred.
• Proficiency in Microsoft Excel and financial reporting.
• Experience with ERP and telecommunications billing platforms, particularly Odoo, Alaris, and Integra, is an advantage.
• Strong numerical, analytical, and problem-solving skills.
• High level of accuracy and attention to detail.
• Strong organisational and follow-up skills, with the ability to manage deadlines and multiple priorities.
• Effective communication skills and the ability to coordinate with Account Managers, suppliers, and internal stakeholders.
• Fluency in English; French would be an advantage.