Summary

The Training Coordinator is responsible for coordination of all National Training Standards (NTS) certifications, Employee Investigator training, Investigative Technician certification, and Mentoring for ADC LTD NM, including tracking required training and ensuring compliance is being met in accordance with contractual requirements. This position requires scheduling a variety of field training methods with employee and remote investigators, along with ensuring trainers have the necessary forms and updating trainee profiles to reflect training progress. They must also keep all department documents organized, maintaining up-to-date and accurate training policies and guidance for all personnel. This position requires regular communication with personnel through numerous methods. It also requires occasional attendance of planning and implementation meetings.

Essential Tasks (minimum requirements)

• Ensures NTS scheduling, Employee Investigator, Investigative Technician, and DHS Mentoring sessions are being processed within appropriate time frames designated by Training management
• Assist in audits of training and training profiles to ensure ADC is meeting all requirements mandated in the statements of work for the contracts held by ADC
• Maintains and ensures training records are up-to-date
• Ensures accuracy of training information through the ADC Academy and query
• Achieves set objectives by Training management
• Obtain a working knowledge of ADC training requirements, content and field training/mentoring processes
• Prioritize work tasks according to the level of sensitivity
• Perform all other duties, as assigned

Performance Metrics

• 30% of the Training Coordinator position is for maintaining schedulers/profiles
• 30% of the Training Coordinator position is dedicated to sending/assigning required training documents for NTS Trainees, DHS Mentoring, Recaps, CIT/EIT certifications, and Ride Alongs.
• 30% of the Training Coordinator position is administrative work such as filing logs, updating investigator folders, answering emails/phone calls from investigators and staff.
• 10% of the Training Coordinator position is dedicated to special projects to assist the overall success of the Training Program and Department.

Education, Experience and Skills

• High school diploma or equivalent required, Bachelor’s degree desired
• Experience with database use and management
• Experience with general administrative tools – telephones, copier, scanner, and fax
• Extensive computer skills with proficient in Microsoft Office (Excel, in particular)
• Ability to maintain a high level of professionalism, including possessing interpersonal skills, dealing with different personalities and maintaining a professional appearance
• Ability to multi-task effectively
• Ability to stay organized with attention to detail
• Ability to handle personally identifiable, sensitive and confidential information
• Demonstrate knowledge of personnel security, compliance and government contracts
• Excellent written and verbal communication skills
• Competency in the use of the English language
• Ability to effectively and professionally communicate over the telephone, by email and by messaging
• Strong customer service/interpersonal skills
• Must be able to work as a team and be independently motivated
• Possess prior demonstrated experience in the field of training and/or learning management
• Possess very strong organizational skills and attention to detail
• Top Secret Clearance or ability to obtain a security clearance
• Have a minimum of an Interim Secret clearance if undergoing Top Secret investigation

Supervisory Responsibility

This position does not carry any supervisory responsibilities.

Work Authorization/Security Clearance

Employment is contingent upon the successful results of a background check and drug screen. In addition to the completion of a federal background investigation and while in the process of obtaining a Top-Secret Clearance, must be able to obtain an interim clearance and/or appropriate agency approvals. Upon receipt of Top-Secret clearance, must be able to maintain active Top-Secret clearance and all agency approvals required of their position.

Position Type/Expected Hours of Work

This is a part-time position. Days of work are Monday through Friday, between 8:00 a.m. MT and 5:00 p.m. MT.

Telework Eligibility

ADC offers part-time, hybrid and emergency telework arrangements for eligible employees when strategic priorities, specific work requirements and the employee and supervisor are suited for such an arrangement. Guidelines have been established to assist the employee in efficient production of their job duties and sets forth the expectations to be followed if a regular full-time, hybrid or emergency telework arrangement is approved.

Work Environment & Physical Demands

While performing the duties of this job, the employee regularly works in an office setting. This role routinely uses standard office equipment. The employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee will frequently be required to have prolonged periods sitting at a desk, working on a computer and using the phone.

Probation

Six-month probation at start of initial employment and/or when position is new for the employee.

Travel

None

Benefits

Part-time benefit package as outlined per ADC policies and procedures.

ADC LTD NM is an Equal Employment Opportunity/Affirmative Action employer. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status or any other characteristic protected by law. Given the changing nature of requirements, responsibilities, rules and duties, the expectations and qualifications listed in this job description may not fully express the position’s structure. ADC LTD NM is not responsible for any errors or omissions that may be expressed with the information provided.