Technology Delivery Engineer

As we open more MECCA stores, strengthen our online presence and continue to enable our customers to look and feel their best, we have an exciting newly created opportunity for a Technology Delivery Engineer to join our growing IT team at MECCA, for a Fixed Term Contract Until late May 2028.

The role you could play:

Reporting to the Technology Manager - Retail, you will support the delivery of new technology/hardware into our many retail stores across Australia and New Zealand. As MECCA continues to grow and expand its store presence, you will manage new store rollouts from planning the requirements, liaising with vendors, and traveling interstate and/or overseas to ensure a smooth installation. You will also have the opportunity to work alongside our events team, managing their technical requirements for events and pop-up stores. To help support our Store teams and our Service Desk team, you will be responsible for the creation and upkeep of documentation, asset management and drive process improvements. We’ve recently embarked on a technology transformation and as a result, you’ll have the opportunity to be involved in transformation projects with exposure to some of the latest technologies in the market. You will gain the tech exposure and experience that will set you up for your career as you get to work with systems such as Microsoft Entra, AWS/Cloud migration and SCCM across new store rollouts.

What you will bring:

We are looking for a passionate individual, with strong prioritization and planning skills. Someone who can adapt and work simultaneously on projects, duties and tasks to guarantee timely resolution for the business and a positive customer experience. You will have the ability to work with Services Desk, Retail Stores, and other departments to fulfil their needs and have experience managing external vendors. As a jack of all trades, you will be inquisitive, eager to ask questions as well as communication your concerns. You will also be able to demonstrate:

Experience and knowledge of Microsoft operating systems including Windows Server and Desktop
Knowledge of point-of-sale (POS) hardware and software
Knowledge of MAC/IOS systems will be highly regarded
Project Management experience
Problem solving, analytics and reporting skills
The ability to cope with ambiguity
Proactive approach to working autonomously
The ability to effectively communicate relevant issues and findings to the business

Your Life At MECCA

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way! Some of our other team member benefits include:

Professional development programs and first-class digitised learning offering
Health and well-being initiatives
Reward and recognition programs
Access to bonus and incentive programs
Access to quarterly product allowance
Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way. To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit www.mecca.com.au/careers. Follow @LIFEATMECCA ↪ Visit our LinkedIn page ↪ Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.