Job Posting End Date: May 09

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally.

To enable this, we provide:

Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans. And that’s just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary: This position is responsible for managing the planning, coordination, and execution of meetings and events across Unum campuses. It ensures effective use of space and resources, partners with internal stakeholders and external vendors, and delivers a high-quality, service-oriented experience for all campus meetings and events. It also leads process improvement efforts, defines and implements service standards, and supports change management to drive consistency, adoption, and continuous improvement across the organization.

Principal Duties & Responsibilities

Manage the scheduling of campus conference rooms, maximize space utilization, and effectively allocate resources.
Resolve scheduling conflicts, service issues, and system outages
Manage the administration, maintenance, and continuous improvement of meeting and event systems (including selecting and evaluating event software applications)
Develop and implement hospitality processes with a lens of continuous improvement.
Lead effective change management to support adoption, alignment, and successful implementation across the organization.
Create and implement a streamlined, “one-stop-shop” meeting and event experience
Define service standards, guidelines, and processes related to Hospitality
Provide logistical coordination for onsite meetings, employee programs, and campus events
Coordinates event setup, execution, and day-of onsite experience – partnering closely with catering, facilities, and AV.
Identify operational challenges, develop solutions, and implement improvements to drive excellence
Solicit feedback and identify trends to enhance and improve meeting and event experiences
Deliver a high-quality, service-oriented experience for all campus meetings and events
Occasional support outside standard business hours for events
Manage multiple priorities in a fast-paced, dynamic environment
Collaborate with internal stakeholders and external vendors to ensure seamless execution
Maintain strong attention to detail across scheduling, logistics, and operations
Adapt to evolving tools, processes, and business needs
Committed to continuous improvement and innovation in campus hospitality services

Job Specifications

Required

Bachelor’s degree (or equivalent experience) in hospitality, business, communications, or related field
4+ years in hospitality or related field
Experience in administrative, scheduling, or operational support
Proficiency in Microsoft 365 tools
Strong communication skills and customer-service mindset
Excellent organizational, time management, logistical planning, and decision-making skills
Ability to manage multiple projects, tasks, and priorities in a fast-paced environment with a high degree of accuracy and within set time frames.
Ability to communicate with individuals effectively and professionally at all levels of the company
Strong project management, analytical and problem-solving skills
Demonstrated initiative, strong interpersonal skills, written and verbal communications.
Works independently with minimal supervision
High visibility/professionalism – strong ability to relate and work with a variety of management levels
Travel required to support meeting and event development and execution

Preferred

Corporate environment experience
Experience supporting large-scale meetings or events
Familiarity with booking/workplace management platforms
Exposure to process improvement or technology initiatives
Creative, solutions-oriented thinker

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $53,300.00-$100,700.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company: Unum

Join our talent community to receive notifications about jobs relevant to your interest. Join our Talent Community! At Unum Group, we’re a Fortune 500 company and leading international provider of workplace benefits and services, helping workers and their families thrive for more than 175 years. Through our Unum and Colonial Life brands, our company offers disability, life, accident, critical illness, dental and vision insurance; leave and absence management support; and behavioral health services. Our 10,000+ employees work across operations in the US, UK and Poland, as well as our dedicated Technology Centre in Ireland. Unum Group is committed to working with and providing reasonable accommodations for any applicant with a disability. If you are disabled and need a reasonable accommodation to participate in the application or hiring process, please contact us by submitting a request here.