Location: Washington, DC (Hybrid – 4 days onsite)

Company Overview

Enlightened is looking for a Provider Credentialing & Enrollment Operations Coordinator to support the credentialing process for new and existing providers. This role helps ensure providers are credentialed, enrolled, and activated accurately and on time.

This position requires strong organization, attention to detail, and the ability to coordinate with both internal teams and external providers.

Position Responsibilities

Prepare and submit provider credentialing and enrollment applications
Review applications for completeness and accuracy before submission
Track credentialing status across systems and follow up as needed
Contact providers to obtain missing or additional documentation
Submit tickets to initiate provider setup and system access
Route and track tickets to the appropriate teams through completion
Work with internal teams to verify information and resolve issues
Perform quality checks before provider activation
Maintain organized, audit-ready files and tracking logs
Assist with reporting and process improvements

Required Qualifications

Experience in provider credentialing, enrollment, healthcare administration, or similar work preferred
Strong attention to detail and ability to manage multiple tasks
Clear and professional communication skills
Experience with credentialing systems, ticketing tools, and Microsoft Office
Ability to work independently in a fast-paced environment

Core Competencies

Attention to detail
Organization and follow-up
Customer service approach
Team collaboration
Problem-solving
Understanding of compliance requirements

Benefits:

The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data.

At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include:

Medical/Dental/Vision Insurance with Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
401(k) Retirement Plan
Paid Holidays, Vacation, & Sick Leave
Professional Training & Development Reimbursement

Please note, these benefits are available exclusively to full-time employees of Enlightened.

Equal Opportunity Statement

Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.