At Proliance Surgeons our patients come from all walks of life — and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered.

We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers. Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. Be Part of Who We Are!

Position Summary

Under the direction of the practice administrator, the Marketing Coordinator role establishes and maintains excellent relationships with referring providers, patients, and the community on behalf of Proliance Surgeons Puget Sound ENT and Lake Washington Facial Plastic Surgery. This role must have superb communication and social networking skills. They are responsible for managing business partnerships with referral sources and executing marketing support for ENT and facial plastics service line.

Schedule

Monday - Friday 8am - 5pm, weekends as needed

This is a hybrid role with a minimum 2 days per week on-site, rotating across assigned clinic locations in Issaquah, Bellevue, Seattle and Edmonds.

Key Duties and Responsibilities

The key duties and responsibilities of the Marketing Coordinator include, but are not limited to:

Referral Outreach Responsibilities:

Educate patients, referring providers and other referral sources on the services and amenities provided at the hiring clinic and/or surgery center
Travel the surrounding clinic or surgery center geographic area to perform referring clinic drop-ins, schedule meetings and develop contacts and referral sources
Obtain comprehensive knowledge of the organization’s markets including key referral sources and patients
Identify opportunities for partnering and growth
Maintain contact with referring clinics by phone and email
Report clinical outreach efforts to practice administrator and physicians
Build brand awareness throughout the community; attend and participate in community events
Survey referral sources to identify procedural issues that inhibit referrals

Marketing Responsibilities:

Create and implement print and digital advertising campaigns
Manage the practice’s online reputation on Google, Healthgrades, Vitals, Yelp and other review sites
Monitor and manage the practice’s SEO campaign alongside digital marketing agency
Capture and edit video content
Develop and distribute internal newsletters
Develop blog posts, patient-facing communications, press releases, and website content coordinating with marketing team
Collaborate closely with the Proliance marketing team
Facilitate development, design and ongoing maintenance of the website
Work with providers to create an effective marketing plan that will assist in the growth of their practice
Assist in the creation of print advertisements
Regularly post engaging content for all social media platforms owned by the hiring clinic and/or surgery center, including Facebook, LinkedIn, YouTube, Instagram, on-site photography, short-form video, and provider and staff features.
Design, order and distribute marketing materials on behalf of the practice
Work with videography team to create compelling and informative videos
Analyze patient satisfaction scores through internal survey platform; take action as needed
Compose annual marketing plan and budget

Administrative and Employee Engagement Responsibilities:

Order uniforms, name tags and badges for employees
Manage philanthropic giving and sponsorships
Plan office events and employee appreciation activities, organize donation drives, and discover new ways to create a positive office environment
Assist administrator in other duties as requested

Education/Experience

High school diploma or GED. Bachelor’s degree in marketing, public relations, communications or related field preferred.

Minimum 1 year of marketing, sales or account development experience.

Knowledge, Skills and Abilities

Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.
Computer savvy
Superior oral and written communication skills
Must be able to organize work and establish procedures
Must be able to speak, read, and write the English language
Must be skilled in computer/keyboard functions
Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Self-motivated; able to work independently
Familiarity with SEO best practices and digital marketing tools - preferred
Experience with graphic design tools such as Canva or Adobe Creative Suite - preferred
Video capture and editing skills - preferred

Work Environment/Physical Demands

The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.