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Job Summary

The Content Management Systems and Delivery Manager will lead the near-term strategic approach and execution of our enterprise content management system (CMS). This role will require using industry leading Adobe Experience Manager (AEM) technology to optimize our content build, processes and best practices to enable a scalable approach for leveraging digital content & assets across Bread Financials digital ecosystem.

The Manager will work cross-functionally with our business, product, technology, customer experience, UX, operations, data and compliance teams to identify key opportunities to improve our speed-to-market and enhance our content delivery capabilities.

Essential Job Functions

Provide ongoing leadership to streamline and optimize CMS operations including both technical and business processes that enhance the delivery speed and increase the number of projects completed. - (25%)
Lead a team of professionals responsible for content management and delivery. Guide, mentor, and develop the team, providing feedback, and helping them grow in their roles. Distribute tasks efficiently and set priorities based on the team’s strengths and workloads and manage deadlines to meet project goals. - (20%)
Collaborate cross-functionally with teams from design, marketing, IT, and stakeholder groups to ensure content integrates smoothly with other systems and aligns with business objectives. - (15%)
Lead content work implementation, ensuring proper organization, categorization, and tagging within the CMS. - (15%)
Provide regular updates on project progress and resource allocation to senior leadership and key stakeholders. - (15%)
Stay updated on new CMS features, content strategies, and industry trends, recommending and implementing new tools or approaches when beneficial. - (10%)

Minimum Qualifications

Bachelor’s Degree in Computer Information Systems (CIS, IS, MIS, etc.), or related field of study or equivalent, relevant work experience 5+ years of experience in enterprise class content management systems (e.g. Adobe Experience Manager, Contentstack, Sitecore, etc.). 3+ years of experience leading project(s), mentoring and/or coaching.

Preferred Qualifications

8+ years of experience with enterprise-class content management systems (Adobe Experience preferred), including hands-on ownership of platform assessments, delivery roadmaps/backlogs, dependencies, and releases within Agile/Scrum environments. 5+ years of direct people leadership experience leading and developing technical teams, including performance management, coaching, prioritization, and career development, with experience managing offshore and matrixed resources. Extensive experience partnering cross-functionally with product, engineering, marketing, analytics, and related teams to deliver content in complex, regulated environments while maintaining appropriate governance, risk and control guardrails. Experience optimizing enterprise marketing technology platforms to improve speed-to-market, scalability, and operational efficiency.

Skills

Project Management
Team Leadership
Hyper Text Markup Language (HTML)
Scrum (Agile)
Enterprise Content Management System
Cascading Style Sheets (CSS)
JavaScript
Software Development Life Cycle (SDLC)
Adobe Experience Manager (AEM)

Work Environment

Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.

Travel

Ability to travel up to 5% annually.

Physical and Mental Requirements

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

Salary Range

$108,300.00 - $196,300.00

Full Salary Range for position: California: $124,600.00 - $245,400.00 Colorado: $108,300.00 - $206,100.00 New York: $119,200.00 - $245,400.00 Washington: $113,700.00 - $225,700.00 Maryland: $113,700.00 - $215,900.00 Washington DC: $124,600.00 - $225,700.00 Illinois: $108,300.00 - $215,900.00 New Jersey: $124,600.00 - $225,700.00 Vermont: $108,300.00 - $196,300.00 Ohio: $108,300.00 - $196,300.00