At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

We are transforming the healthcare experience by harnessing the power of AI to deliver simpler, more effective solutions for members, advocates, and brokers. The Lead Product Manager, AI Value Realization & Disruptive Innovation is a strategic, data-driven leader who serves as the enterprise’s “opportunity scout” and value architect—using advanced analytics, market intelligence, and business acumen to surface and size the next wave of high-impact AI investments.

In this role, you are the architect of value for disruptive AI. You partner with product leaders across portfolios to uncover, validate, and prioritize breakthrough opportunities, leveraging enterprise data—operational metrics, member and advocate feedback, financial performance, and market trends—to identify where AI can deliver measurable outcomes. Your work shapes not only what we build, but why we build it, ensuring every initiative is grounded in a compelling, defensible value story.

You lead the development of robust value frameworks and benefit realization models, authoring actionable, evidence-based cost-benefit analyses (CBAs) and investment cases that withstand executive and financial scrutiny. Your analyses connect technical feasibility, operational impact, member experience, and financial return—empowering leaders to make confident, data-driven decisions about where to invest and how to measure success.

Accountability is central to this role. You design and publish transparent dashboards, track KPIs and OKRs, and conduct post-launch analyses to ensure every AI initiative delivers on its promise. You drive the decommissioning of legacy tools, quantify savings and reinvestment opportunities, and ensure capital is concentrated on the most accretive solutions.

Collaboration is at the heart of your impact. You work hand-in-hand with Product, Delivery, UX, Data Science, and Engineering teams to translate disruptive opportunities into actionable roadmaps and successful launches. You coach teams on value storytelling, helping them articulate the “why” behind their initiatives and connect technical decisions to frontline and member impact.

You are also a strategic advisor to senior leadership, providing clear, actionable recommendations that shape the enterprise AI portfolio. Your ability to synthesize complex data into persuasive narratives ensures that innovation is always aligned with business priorities and member needs. You anticipate market shifts, regulatory changes, and emerging technologies, ensuring our company’s AI investments remain future-ready and resilient.

In a fast-moving environment, your ability to balance analytical rigor with practical judgment is essential. You bring operational empathy to every analysis, ensuring recommendations are grounded in the realities of care delivery and member needs. Your leadership helps UnitedHealthcare stay ahead of industry disruption, accelerate time-to-value, and deliver intelligent, personalized care experiences that make a measurable difference for our members and the enterprise.

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

Use enterprise data to discover and size disruptive AI opportunities; quantify addressable value, feasibility, risk, and time-to-value
Author rigorous, decision-grade cost-benefit analyses (CBAs) and investment memoranda; recommend stage-gated funding and clear “go/hold” criteria
Define OKRs/KPIs and benefit realization logic; build transparent dashboards linking investment to outcomes
Partner with Product, Delivery, UX, Data Science, and Engineering to turn opportunities into test-first pilots; set guardrails for safety, privacy, and compliance
Lead post-production monitoring, root-cause analysis, and optimization backlogs; document lessons learned and value deltas against CBAs
Identify redundant tools and legacy workflows; quantify decommission savings and reinvestment opportunities
Coach product leaders to articulate the “why” behind initiatives; craft concise, executive-ready narratives and visuals

Measures of Success:

Percentage of opportunities funded based on your CBAs; audit-ready documentation of assumptions and value logic
Realized outcomes vs. approved business cases (AHT, containment, NPS, medical cost, decommission savings)
Cycle time from opportunity identification to pilot to scale; reduction in rework and post-production defects
Capital concentration in high-ROI skills; decrease in redundant tools and maintenance spend
Executive and product leader satisfaction with clarity, rigor, and usefulness of your analyses and dashboards

Competencies & Best Practices:

Outcome Orientation: Moves from signal to impact with disciplined execution
Analytical Rigor & Judgment: Builds decision-grade models with transparent assumptions; balances quantitative precision with operational practicality
Systems Thinking: Connects clinical, operational, and data signals; understands upstream/downstream process impacts
Change Leadership in a Matrix: Influences without authority, breaks down silos, and builds shared ownership across cross-functional teams
Operational Empathy: Designs recommendations that work for frontline realities and strengthen member trust
Executive Storytelling: Communicates complex trade-offs simply; presents clear “invest-or-pause” choices with scenario outcomes and risk mitigations

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

7+ years of experience in product strategy, value management, operations analytics, or finance roles supporting AI/ML-enabled digital products
Experience designing and running pilots with safety, privacy, and compliance guardrails
Demonstrated success writing defensible, actionable CBAs and investment cases with high financial acumen (including NPV/IRR, sensitivity analysis, and scenario planning)
Proficiency in KPI/OKR design and benefit realization; ability to build dashboards and narratives that tie investment to outcomes
Exceptional communication and executive-facing storytelling skills
High comfort operating in a matrix, partnering with Product, Engineering, UX, Data Science, Legal, Compliance, and Security
Comfort and willingness to travel up to 25% domestically

Preferred Qualifications:

Healthcare operations, retail or ecommerce operations, or contact center transformation experience
Experience building decommission roadmaps and quantifying savings for reinvestment
Hands-on familiarity with experimentation platforms, feature flagging, and in-product analytics
Exposure to semantic layer design, personalization frameworks, and agent orchestration

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.