Wells Fargo is back in the office collaborating for fabulous outcomes! This role is a hybrid position and in the office three days a week, posted in the cities on the req. There is no Visa sponsorship or Visa transfers for this role.

About This Role

Wells Fargo is seeking a Cybersecurity Platform SRE Manager to take ownership of the reliability, resilience, and operational excellence of mission‑critical cybersecurity platforms supporting a 24×7 global enterprise. This is a leadership role for someone who cares deeply about system health, takes accountability for outcomes, and enjoys solving complex operational challenges at scale. You will lead a team of Site Reliability Engineers responsible for keeping core security services stable, performant, and secure under real‑world conditions. The work spans incident response, automation, observability, and continuous improvement, with a strong emphasis on building durable systems and proactively reducing risk. You will partner closely with Cybersecurity, Cloud, Infrastructure, and application teams to set reliability standards, strengthen platform resilience, and drive operational discipline across the service lifecycle. This role is ideal for a leader with experience in site reliability engineering or large‑scale production environments who thrives on ownership, values clear accountability, and is energized by improving how critical security platforms are built, operated, and supported at enterprise scale.

Key Responsibilities

Own cybersecurity platform reliability: Define and track SLIs/SLOs, capacity plans, and reliability improvements to ensure availability, performance, and resilience across cybersecurity platforms such as identity services, secrets management, authentication services, and security tooling.
Lead a 24×7 operational model: Manage on‑call rotations, incident response, and escalation processes; participate in Major Incident Management and ensure timely communication and follow‑through.
Engineer for resiliency: Guide the team in failure mode analysis, resiliency testing, high‑availability architectures, backup and recovery validation, and disaster recovery exercises.
Drive automation and operations as code: Promote CI/CD, infrastructure as code, automated health checks, configuration management, and self‑service tooling to reduce operational toil.
Strengthen observability: Establish consistent logging, metrics, dashboards, alerting, and service health reporting using modern observability platforms.
Manage risk and compliance obligations: Partner with Risk and Compliance teams to support audit readiness, change governance, access controls, and regulatory expectations such as SOX, FFIEC, GLBA, and PCI, where applicable.
Lead and develop engineers: Manage, coach, and grow a team of SRE and platform engineers; set clear goals, support skill development, and foster a blameless, learning‑oriented culture.
Partner across the organization: Collaborate with platform owners, security architects, cloud teams, and application teams to align reliability priorities and deliver stable, scalable cybersecurity services.
Report on outcomes: Communicate operational health, incidents, risks, and improvement initiatives through clear metrics and leadership‑ready updates.

Required Qualifications

5+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of Leadership experience
Experience operating enterprise‑scale cybersecurity or critical infrastructure platforms in a 24×7 environment
Working knowledge of SRE principles including SLIs/SLOs, error budgets, incident response, and post‑incident reviews
Hands‑on experience with cloud platforms such as AWS, Azure, and/or GCP
Familiarity with automation, CI/CD pipelines, and infrastructure‑as‑code tools such as Terraform, ARM, or CloudFormation
Experience supporting change management, audit activities, and operational controls in regulated environments
Strong communication and collaboration skills across engineering, security, and risk teams

Desired Qualifications

Exposure to cybersecurity platforms such as identity services, secrets management, authentication systems, and endpoint or infrastructure security tooling
Experience with containerized environments and orchestration platforms such as Kubernetes
Familiarity with observability tools including Prometheus, Grafana, Splunk, Elastic, or OpenTelemetry
Scripting or programming experience in Python, Bash, PowerShell, or Go
Knowledge of Zero Trust concepts, strong authentication, and secure service design
Experience in financial services or other highly regulated industries
Relevant certifications such as CISSP, CISM, cloud, DevOps, or SRE certifications

Key Metrics and Outcomes (Examples)

Service reliability: SLO attainment, uptime, latency, and error rates
Operational excellence: Reduction in toil, MTTR/MTTD improvement, and incident recurrence reduction
Change quality: Deployment success rates and recovery time following failed changes
Risk and compliance: Timely remediation of audit issues and control gaps
Team health: Engagement, skill development, and operational readiness

Work Environment

Coverage: Participation in a 24×7 on‑call and incident leadership rotation
Travel: Up to 15%
Flexibility: Hybrid work environment with 3 days in office and 2 days remote

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $119,000.00 - $187,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Posting End Date: 10 May 2026 *Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

Third-Party recordings are prohibited unless authorized by Wells Fargo.
Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at: wellsfargo.com wellsfargojobs.com For questions on how to search and apply, visit frequently asked questions.