Job Description

What is your role going to look like? You can expect order handling of DEXIS devices and spare parts. Pre-handling of orders, verification of prices, discounts and product configurations. Entering sales and purchase orders and creating device configurations in ERP. You will be responsible for confirmation of delivery times for the customer and monitoring of delivery times. Collaboration in the credit block and credit processes with customers and Finance Department. You will also help to maintain customer sales area agreements in ERP system. Collaboration in the item data maintenance process.

Job Requirements

Most Important Qualifications and Competencies:

Fluent in English and Spanish close to native.
1-3 years Experience in Customer Service Field is an advantage but not mandatory.
Excellent communication skills (verbal and in writing).
Customer centric approach.
Curiosity and drive for continuous improvement.
Ability to operate computer systems with accuracy and efficiency (SAP, CRM & Oracle) is an advantage but not mandatory.
Ability to adapt and implement new procedures as required to provide excellent customer service.

What can you look forward to?

WELL certified offices we’re the only office in CEE with Platinum certification in WELL (program that guarantees and monitors highest quality in physical office environment (used materials, quality of air/water, room temperature...)).
Initiatives supporting mental wellbeing of employees (casual dress code, webinars, sport challenges).
Ulekare.cz – medical support for you and your family (24/7 medical consultation, appointments, vaccinations).
25 days of vacation.
4 paid personal days.
Meal vouchers.
Hybrid work model.
Contribution to wellness and leisure activities - Multisport and Edenred.
Retirement plan contribution and life insurance.
Language courses.
Employee Assistance Program.
Company discounts.
Attractive work environment in Prague 8 – Libeň.
Free parking in the office.

Operating Company: DEXIS

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.

Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care. Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com.