FRM HR – IT (Americas: US, Canada & LATAM)

We are looking for a Functional Relationship Manager (FRM) HR – IT to act as a strategic technology partner for the Human Resources organization across the Americas (United States, Canada and LATAM).

Position Snapshot:

Type of Contract: Full Time
Function and Stream: Business Services – Information Technology (HR Technology)
Type of work: Hybrid Work

The role:

The FRM HR – IT acts as the strategic interface between Human Resources and IT, ensuring HR priorities are translated into technology initiatives that deliver measurable business value. This role operates as the single point of accountability for HR technology engagement, coordinating multiple IT product teams, delivery partners and governance forums across the Americas region.

The FRM HR – IT simplifies IT complexity for HR leadership while ensuring alignment with global HR product strategies, regional needs, governance standards and value realization expectations. The role requires strong experience in business relationship management, influencing senior stakeholders and enabling transformation through technology.

What you’ll do:

As an FRM HR – IT, you will:

Act as the Primary Relationship Lead Between HR and IT: Serve as the trusted IT partner for HR leadership across the Americas, building strong relationships and ensuring a consistent interface between HR needs and IT delivery.
Translate HR Demand Into Actionable Technology Roadmaps: Capture, prioritize and shape HR technology demand into short‑, medium‑ and long‑term roadmaps and product backlogs, aligned with global standards and regional priorities across US, Canada and LATAM.
Drive Value‑Focused Delivery: Ensure HR technology initiatives deliver agreed business outcomes, tracking benefits realization, timelines and stakeholder satisfaction.
Represent HR in Global IT Product and Governance Forums: Advocate regional HR priorities in collaboration with global IT product and portfolio teams, ensuring solutions are scalable, compliant and relevant across multiple markets.
Enable Governance, Risk and Compliance: Participate in IT governance processes and ensure HR applications meet security, privacy, business continuity and regulatory requirements, in line with business risk appetite.
Orchestrate Stakeholder Engagement and Change: Coordinate HR leaders, IT product teams, super users and vendors to support communication, adoption, training and continuous improvement across the region.
Manage Delivery Partners and Vendors: Collaborate with internal and external partners involved in the delivery, deployment and support of HR technology solutions.

We offer you:

We offer more than just a job. We put people first and support your growth in a collaborative, international and purpose‑driven environment.

Competitive compensation and comprehensive benefits package
Continuous learning and career development opportunities
Hybrid working model with flexibility
Exposure to senior HR and IT leadership across the Americas
A diverse and inclusive culture where your impact is visible

Join Nestlé’s global IT community and play a key role in enabling HR transformation across the Americas through strong business‑IT partnership.

What will make you a great fit?

Bachelor’s degree or higher in Information Technology, Computer Science, Business IT or a related field
Previous experience in roles such as IT Business Partner, Business Relationship Manager, Digital Business Partner or similar
5+ years of experience in IT, preferably within corporate functions or product‑based IT organizations
Proven ability to partner with senior business stakeholders of Human Resources
Strong experience in stakeholder management, demand shaping and value realization
Experience working across multi‑country or regional environments (US, Canada and/or LATAM)
Ability to influence decisions and drive alignment without direct authority

Language fluency: English required; Spanish required

Not a 100% match? No worries! Nestlé supports professional growth with tailored development opportunities and continuous learning.

About Nestlé:

We are Nestlé, the world’s largest food and beverage company, driven by the purpose of enhancing quality of life and contributing to a healthier future. Our culture is rooted in respect for ourselves, for others, for diversity and for the future. Learn more at www.nestle.com. We encourage diversity across all dimensions and welcome applicants from all backgrounds.

Location:

Ciudad de México, MX, 11520